All LED products come with 24 months full warranty from the date of its original purchase.
If your purchase is within our warranty cover, and you believe it is defective, you can contact us to launch your return request.
Please include all accessories, manuals, and original undamaged packaging
when returning your purchase back to us. We must receive all original products in order to process your return or exchange request.
To return your LED product, please email us at email@example.com with:
• Name of product purchase
• Your purchase order number
• Reasons for return
Once we have received your email, our customer support staff will assist you with the rest of the returning process.
Please do not send us anything unless you are instructed to do so.